Pokemon TCG Pocket players using their Nintendo accounts to log in have been experiencing frustrating errors preventing access to the game. This issue surfaced on November 30, 2024, coinciding unfortunately with the ongoing Venusaur event offering limited-time promo cards.
Numerous threads on the Pokemon TCG Pocket subreddit detail the problem. Players attempting to log in receive a Nintendo Account error with code 103-011-02500, prompting them to reauthorize their account. However, reauthorization attempts prove futile, trapping players in an endless error loop. Many users have confirmed experiencing this issue, suggesting a widespread problem affecting Nintendo account connectivity.
Nintendo account system issues
byu/Finale_Fireworker inPTCGP
Re-authorization attempts often lead to a 502 Bad Gateway message, indicating a connection failure between the app and the Nintendo accounts page. Currently, Google and Apple account logins remain unaffected, allowing users with those accounts to access the game normally. The issue seems isolated to the link between Pokemon TCG Pocket and Nintendo accounts.
The problems appear to have begun around 11 AM EST, with players reporting successful Nintendo account logins shortly before. As of now, there’s no official statement from Pokemon TCG Pocket regarding the issue or potential solutions. Down Detector suggests the outage might be linked to broader issues with the Nintendo Network and Nintendo eShop.
Some users have reported bypassing the reauthorization prompt and logging in directly through their Nintendo Account. Others have gained access through persistent attempts, repeatedly opening the app until successful. This indicates the issue might be intermittent, affecting users inconsistently.
Potential Workarounds and Current Status
These anecdotal reports suggest the problem isn’t necessarily with individual accounts, but a broader issue within Pokemon TCG Pocket’s interaction with the Nintendo account system. While an official fix is awaited, players can try bypassing the reauthorization link and logging in directly or persistently attempting to open the app.
Impact on Players and the Venusaur Event
The timing of this login disruption is particularly unfortunate for players eager to participate in the Venusaur event and acquire the limited-time promo cards. The inability to access the game effectively locks out a portion of the player base from participating.
This situation underscores the reliance of mobile games on stable online services and the potential for connectivity issues to impact gameplay. Hopefully, a swift resolution will restore access for all affected players and allow them to return to collecting Pokemon cards.