Surfshark is primarily known for its VPN service, but its higher-tier subscription plans, like Surfshark One, also bundle in antivirus protection. This integration can be convenient for existing Surfshark VPN users, especially given the clean and user-friendly interface. However, while Surfshark One offers decent malware protection, several drawbacks exist, particularly for users seeking lightweight, dedicated antivirus software.
Surfshark One: Features and Pricing
Surfshark price comparison chart (Dec 2024)
Surfshark One provides real-time scanning for malware, suspicious links, and potentially harmful email attachments. Web protection blocks dangerous links and unauthorized remote access attempts, including webcam access (currently in beta). System scans analyze vulnerable areas of your PC, like registry items, for anomalies.
Beyond antivirus, Surfshark One includes the company’s VPN service, data breach monitoring, an “Alternative ID” feature for creating masked online identities, and a private search engine. However, unlike many security suites, Surfshark One does not include a firewall.
Surfshark One supports up to five devices for antivirus on Windows, macOS, and Android. The VPN component allows unlimited device installations across Windows, macOS, Linux, Android, iOS, and three browsers (Chrome, Firefox, Edge).
Pricing varies based on subscription length. A 12-month plan costs $55 for the first year (with four bonus months), while a 24-month plan costs $70 for the first year (also with four bonus months). Renewal costs $79 per year. Monthly subscriptions are available for $18 per month. Auto-renewal is enabled by default, with charges occurring 30 days before the term refreshes. Refunds are offered within the first 30 days of signup.
Key Features of Surfshark One
Installation and Account Setup
The account creation process can be slightly cumbersome. Standard passphrases may not be accepted, requiring the addition of special characters. Password resets can also be problematic, sometimes leading to temporary lockout errors.
User Interface
Surfshark leftnav bar
The app’s layout prioritizes the VPN, which is the first item in the left navigation bar. The antivirus component requires a separate installation step, which might feel unexpected for users primarily seeking antivirus protection.
The interface is minimalist and easy to navigate, with clear information presentation. However, customization options are limited, particularly within the app. The web interface offers some additional settings, but the split between app and web controls can be slightly confusing initially.
Surfshark antivirus screen
Virus and Threat Protection
Surfshark One offers real-time protection, scanning opened files, downloaded emails, and monitoring for suspicious app behavior. Online, it blocks malicious downloads and suspicious links, including phishing attempts. Webcam protection is also available in beta.
Surfshark antivirus schedule edit screen
Scheduled scans (daily quick scans and a weekly full scan) are enabled by default. On-demand scans are also available. However, customization options for scan targets are limited.
VPN Performance
Surfshark VPN advanced settings on web portal
Surfshark’s VPN performs well in most scenarios, offering features like multi-hop connections, ad blocking, and bypassing the VPN for specific apps or websites. However, connectivity issues may arise on certain networks with restrictive firewall rules. A wide range of server locations is available.
Additional Features
Alternative ID
Surfshark Alternate ID interface on web portal
This feature creates masked email addresses and entire false identities. While the randomly generated options can be quirky, manual editing is possible. Masked phone numbers are available for an additional fee.
Surfshark Alert
This feature monitors for data breaches involving your email addresses, passwords, and personal information. An unlimited number of email addresses and credit card/ID numbers can be tracked.
Surfshark Search
Surfshark Search interface in the app
Surfshark’s private search engine relies on third-party APIs and offers a streamlined experience. However, it lacks the richer features found in mainstream search engines.
Performance and Support
Surfshark performed well in independent antivirus tests, achieving perfect scores in some categories. However, full system scans can significantly impact system performance. Customer support is available through help requests and chat.
Conclusion
Surfshark One offers a decent combination of VPN and antivirus protection, particularly appealing to existing Surfshark VPN users. However, the limited antivirus customization options and potential performance impact during scans may deter users seeking a dedicated antivirus solution. For those prioritizing VPN functionality with added security features, Surfshark One is a viable option. However, users primarily focused on robust antivirus protection might find better value and performance elsewhere.
