Google has issued a warning regarding overheating issues with a limited number of Fitbit Sense and Fitbit Versa 3 smartwatches. This issue poses a potential burn risk and necessitates a firmware update. Google is offering affected users up to $50 in compensation.
The firmware update, rolling out over the next month, aims to mitigate the risk of battery overheating. However, this fix comes at the cost of reduced battery life, as reported by TechRadar. This isn’t Fitbit’s first encounter with such problems. The 2022 Fitbit Ionic recall due to burn incidents and a reported explosion in 2017 (though Fitbit denies responsibility) highlight a history of similar issues.
Fitbit Versa 3 call and text notifications.FitBit
Regularly syncing your Fitbit with your mobile device is the easiest way to determine if your device is affected. A notification will prompt you to update the firmware. Google claims this update “will improve the stability of the device’s battery performance,” but acknowledges it might require more frequent charging.
The firmware update requires manual installation. Failure to update within a few days of downloading could result in a factory reset, leading to data loss on the device. However, data already synced to the cloud should remain safe.
How to Check Eligibility for Compensation
If you suspect your Fitbit Sense or Versa 3 is experiencing overheating problems, complete the Google form linked below to determine your eligibility for compensation.
Google Form for Fitbit Sense and Versa 3 Overheating Issue
Exploring Alternatives
If the reduced battery life or potential safety concerns have you considering a new smartwatch, explore our curated list of the best smartwatches for 2025. You might just discover your next perfect wearable.