Following a wave of user complaints regarding performance issues after updating to iOS 18, Apple is facing scrutiny from India’s consumer protection authority. The Central Consumer Protection Authority (CCPA) has issued a formal notice to Apple, demanding a response to the widespread reports of sluggish performance, camera problems, and UI glitches affecting iPhones after the iOS 18 update. This investigation comes after numerous users reported problems through the National Consumer Helpline.
Complaints documenting problems faced by iPhone users after installing iOS 18.
This isn’t the first time Apple has faced accusations of deliberately degrading iPhone performance with software updates. Last year, Apple settled a class-action lawsuit for $500 million over claims that it intentionally slowed down older iPhones with software updates. However, the current iOS 18 issues appear to affect even the latest iPhone models.
iOS 18 Performance Complaints Flood Online Forums
While the Indian government hasn’t detailed the specific performance issues reported by users, a quick search on online platforms like Apple’s support forum and Reddit reveals a plethora of complaints. Users describe problems ranging from UI freezes and camera app crashes to unresponsive screens and unexpected shutdowns.
Complaints documenting problems faced by iPhone users after downloading iOS 18.
Some users have labeled iOS 18 a “disaster,” citing significant performance degradation and software bugs. Reports highlight issues such as:
- Random UI freezing
- Camera app crashing and lens switching problems
- Unresponsive touchscreens
- Unexpected device shutdowns
- General performance lag across various apps
A number of user reports have surfaced on online forums:
- iOS 18 is the worst for iPhone 12
- iPhone 13 Lagging After Updating to iOS 18
- iPhone slower after iOS18 update
- iOS 18 is a disaster for the 13 Pro, hold on from updating!
- Anyone else having bad lag on certain apps after the iOS 18 update?
- Has iOS 18 been incredibly buggy for you all?
- Lagging iPhone ever since the iOS 18.0.1 update
- Iphone operates slower after update ios 18
- iPhone lagging after iOS 18 Update
- iPhone lagging after new update
Apple’s Response Awaited
As of now, Apple has not publicly addressed these performance complaints. However, the formal notice from the CCPA may compel the company to issue a statement and potentially offer solutions. The outcome of this investigation could influence similar inquiries in other regions if the reported issues are deemed widespread and significant. The tech giant’s response will be closely watched by consumers and regulators alike.
