Apple has initiated a global repair program addressing reports of select M2 Mac mini computers experiencing a failure to power on. This program aims to resolve the issue for affected users, ensuring their devices function as expected. The M2 Mac mini repair program comes after the M2 model’s launch in January 2023.
Understanding the M2 Mac Mini Power Issue
The company acknowledged the problem in a notice on its official website, first highlighted by MacRumors. According to Apple, the specific units impacted were manufactured between June 16 and November 23, 2024.
“Apple has determined that a very small percentage of Mac mini (2023) devices with the M2 chip may no longer power on,” the statement reads. However, Apple has not disclosed the specific cause behind this mysterious power problem. MaagX has contacted Apple for further details and will provide updates if more information becomes available.
Eligibility and Free Repair Details
If your M2 Mac mini is identified as one of the affected units, Apple or an Apple Authorized Service Provider will perform the necessary repairs free of charge. The company also clarified that this service program covers eligible Mac mini computers for three years from the date of their first retail sale. For owners who have relocated to a different country with their Mac mini, Apple mentioned that repairs might be restricted or limited to the original country or region of purchase. It is advisable to contact Apple directly to understand the specific terms in such cases.
How to Check if Your M2 Mac Mini is Affected
If you own an M2 Mac mini, follow these steps to determine if your device qualifies for the free repair:
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Locate Your Mac Mini’s Serial Number:
- You can find the serial number printed on the underside of the computer.
- Alternatively, check the original packaging that your Mac mini came in.
- If your M2 Mac mini is still able to power on, click the Apple icon in the top-left corner of your screen, then select “About This Mac.” The serial number will be displayed there.
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Verify Eligibility Online:
- Go to the service program page on Apple’s website.
- Enter your Mac mini’s serial number into the online checker tool to confirm its eligibility for the repair program.
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Arrange for Service:
- If your Mac mini needs repair, you will be guided to choose a service option. This includes taking it to an Apple Authorized Retailer or an Apple retail store.
Apple’s Mac Mini Lineup Update
In other Mac mini news, Apple did not release an M3 version of the Mac mini. Instead, the company introduced the M4 Mac mini in November 2024. This updated model boasts a more compact design and enhanced processing power. MaagX was impressed with the Pro version, as noted in its hands-on review.
Conclusion
Apple’s new repair program for the M2 Mac mini addresses a significant power-on issue affecting a small number of units. Owners of the 2023 Mac mini with the M2 chip are encouraged to check their device’s eligibility using the serial number on Apple’s dedicated service page. Taking advantage of this free repair service will ensure your Mac mini remains a reliable and functional device.
References
- Apple Support. (n.d.). Mac mini (2023) Service Program for No Power Issue. Retrieved from https://support.apple.com/mac-mini-2023-service-program-for-no-power-issue
- MacRumors. (2025, June 13). Apple Launches Repair Program for 2023 Mac mini Models With Power Issues. Retrieved from https://www.macrumors.com/2025/06/13/apple-launches-2023-mac-mini-repair-program/
