If you’re juggling multiple online accounts and struggling to manage passwords across devices, a reliable password manager can be a lifesaver. This is especially true for families sharing accounts for streaming, gaming, and other online services. Keeper, a competitively priced password manager, offers robust security and versatile sharing features. In this review, we delve into Keeper’s pricing, features, ease of use, customer support, and security to determine its value proposition.
Pricing and Plans
Keeper has several affordable subscription plans.Keeper offers a range of subscription plans catering to diverse needs, from individual users to large enterprises. The Keeper Personal plan, priced at $35 per year, provides unlimited password storage across all devices, secure login sharing, robust password generation, and storage for personal information and payment cards. Students can enjoy a 50% discount, making it an even more budget-friendly option. A free 30-day trial is available for the single-user plan, allowing ample time to explore its features before committing to a subscription. While a free version exists, its limitation to 10 logins makes it less practical.
For families, the Keeper Family plan, costing $75 annually, supports up to five accounts and includes 10GB of secure storage. The primary account holder gains control over shared folders, individual records, and permissions for all accounts. Businesses can opt for the Starter plan at $25 per user per year (minimum five users), or the Business plan at $45 per user per year for enhanced administrative control. Enterprise solutions are available with custom pricing.
Design and User Experience
When I enabled Windows Hello, Keeper warned me of security concerns.Keeper provides desktop applications for Windows, macOS, and Linux, as well as mobile apps for iOS and Android. Installation is straightforward, with the app guiding users through browser extension setup for seamless integration. Password import is supported from major browsers and numerous competing password managers.
A notable feature is the Windows Hello integration, allowing vault access via biometric authentication. However, Keeper thoughtfully warns users about potential security implications of this feature. Cross-platform synchronization is efficient, as demonstrated by seamless access to logins on both desktop and mobile devices. The mobile app also includes a self-destruct feature, offering an extra layer of security in case of device loss or theft. This feature, also available on the desktop app (though disabled by default), permanently deletes vault data after five incorrect master password attempts.
Feature Set
Keeper autofills passwords easily.Keeper excels in core password management functions, including autofill and cross-platform synchronization. Autofill works flawlessly across websites and apps on different operating systems. The sharing features, especially within the Family plan, are comprehensive, allowing for granular control over shared folders and individual records. Users can define permission levels for viewing, editing, and sharing, providing a level of control exceeding many competing solutions.
I can share a folder with KeeperBeyond logins, Keeper enables secure sharing of payment card details, files, and other sensitive information. Sharing options allow for time-limited access and specific permissions, enhancing security and control. This granular control is particularly beneficial for businesses.
Customer Support
KeeperKeeper distinguishes itself by offering 24/7 live support, a rarity among password managers. While the live chat requires email verification, the responses are prompt and comprehensive. In addition to live support, Keeper provides user guides, support documents, and tutorial videos.
Security and Privacy
Keeper let me specify an exact date and time to end one-time sharing.Keeper prioritizes user privacy and employs robust security measures. Data is protected with AES 256-bit end-to-end encryption, and Keeper maintains a zero-knowledge policy, meaning they cannot access user vault data. The company adheres to strict data privacy practices and is SOC 2 certified with regular third-party security audits. Keeper’s commitment to security is further reinforced by its record of no security breaches.
Conclusion: Is Keeper the Right Choice?
Keeper offers a comprehensive and secure password management solution at a competitive price. While alternatives exist, Keeper stands out with its robust sharing features, granular control, 24/7 live support, and unwavering commitment to security. For families and businesses seeking precise control over shared access, Keeper offers a compelling value proposition. While individual users may find less expensive options, the added features and security make Keeper a strong contender in the password management landscape.
