Choosing the right VPN can be challenging, especially with so many options available. Two leading contenders, NordVPN and Proton VPN, offer robust features and global server networks. This comparison analyzes their pricing, speeds, customer support, and security to help you make an informed decision.
Pricing and Plans
Both NordVPN and Proton VPN offer a range of subscription plans. Proton VPN stands out with its free tier, providing access to servers in three countries with no data caps or speed restrictions. This makes it an excellent choice for users seeking a free, yet functional VPN solution. NordVPN, however, does not offer a free version.
Both services provide a 30-day money-back guarantee but no free trial. This requires an upfront payment to experience the full features. Both support up to 10 simultaneous device connections.
NordVPN’s monthly plan costs $13, while Proton VPN’s is $10. Longer subscriptions offer better value. NordVPN’s annual plan initially costs $60, renewing at $139.08, effectively increasing the monthly cost from $5 to $12 after the first year. Their two-year plan, including three free months, comes to $3.60 per month but renews at a significantly higher price.
Proton VPN’s annual plan matches NordVPN at $60, with a two-year plan costing $108. Critically, Proton VPN maintains consistent pricing upon renewal, offering long-term cost savings. Both providers also offer software bundles with additional features at higher price points.
NordVPN and Proton VPN pricing appears in a split-screen.
Performance and Features
NordVPN boasts impressive speed and reliability. Tests show download speeds consistently reaching 32% to 52% of a gigabit Ethernet connection, translating to hundreds of megabits per second globally.
Downloads were fast for every NordVPN server I tested, even in Malta.
Proton VPN delivers comparable download speeds, ranging from 26% to 50% of an unprotected connection. However, upload speeds are noticeably slower, a common limitation among VPNs. While NordVPN achieved upload speeds up to 29 Mbps, Proton VPN peaked at 14 Mbps. This difference is less impactful for typical browsing and streaming, which prioritize download speeds.
I measured great download speeds even when connecting to a server on a tiny, distant island.
Both services offer extensive server networks spanning over 100 countries. For bypassing firewalls, NordVPN utilizes the NordLynx protocol, while Proton VPN employs Stealth technology.
The Proton VPN app makes basic operation simple, but I had to research some features.
Customer Support
NordVPN offers comprehensive customer support, including a searchable knowledge base and 24/7 live chat. Response times are consistently fast and informative.
NordVPN
Proton VPN provides live chat support for paid subscribers during business hours, offering a 15-hour window daily. Responses are thorough and helpful. Outside of live chat hours, users can access Proton VPN’s support documentation.
Privacy and Security
Both providers prioritize user privacy with strict no-logs policies, end-to-end encryption, and IP address masking. NordVPN emphasizes its no-data sharing policy. Proton VPN, founded by CERN scientists, is open-source and boasts secure data storage practices. Both services undergo regular independent security audits to validate their privacy claims and ensure data security.
Conclusion: Which VPN is Best?
NordVPN and Proton VPN are both strong contenders in the VPN market. NordVPN excels in customer support and offers diverse bundle options. Proton VPN’s free tier and consistent pricing make it a budget-friendly choice for long-term use.
For those seeking a free solution or consistent pricing, Proton VPN emerges as the preferred option. If 24/7 support and specialized bundles are essential, NordVPN might be a better fit. Ultimately, the best choice depends on your individual needs and budget. Consider exploring other VPN options and deals if neither of these fully meets your requirements.