Trend Micro has recently updated its antivirus packages with AI-powered features and enhanced browser protection. This review explores Trend Micro’s pricing tiers, features, performance, and customer support to determine if it’s the right antivirus solution for you.
Pricing and Plans
Trend Micro offers four security tiers, all with affordable prices.Trend Micro’s pricing structure offers a range of options to fit different budgets and device needs. The entry-level Antivirus+ plan, starting at $15 per year for a single device, provides essential malware scanning, web threat protection, and scam alerts. This makes it a more budget-friendly choice than some competitors like Avast.
For users with multiple devices, the Internet Security plan, priced at $35 annually, covers three devices. A slight price increase to $39 yearly grants access to the Maximum Security plan, protecting up to five devices.
The top-tier Premium Security Suite, at $45 per year, offers comprehensive protection for up to 10 devices, including a VPN, $1 million in identity theft insurance, and 24/7 support. All plans offer a free 30-day trial, allowing users to test the software before subscribing.
Trend Micro also offers HouseCall, a free on-demand virus scanner. While useful for identifying and removing existing malware, it lacks the real-time protection of a full antivirus solution. Free alternatives like AVG provide more comprehensive real-time protection for a single device.
User-Friendly Design and Installation
Trend Micro antivirus installation is quick and friendly.Installation on Windows is straightforward and includes prompts to install mobile apps and browser extensions. The main dashboard is clean and intuitive, with a prominent scan button and easy access to key features like device options, privacy settings, data protection, and parental controls. The well-organized menu structure allows for quick navigation and customization.
Trend MicroA quick scan option is readily available for efficient system checks. The dashboard clearly displays the security status, and a settings menu allows users to fine-tune the application’s behavior.
Performance and Features
AV-TestTrend Micro boasts a strong track record in malware detection and prevention. Independent testing by AV-Test reveals consistently high scores over an 11-year period, demonstrating its effectiveness against both known and emerging threats. While occasional misses occur with zero-day attacks, these are inherently challenging to block, and Trend Micro still receives respectable ratings in such scenarios.
Trend Micro blocked all of WicarReal-world testing using Wicar.org, a malware testing website, further confirms Trend Micro’s robust protection. The browser extension effectively blocked all malware downloads and browser exploits. The included VPN in the Premium Security Suite performs admirably, providing access to geo-restricted content and offering impressive speeds suitable for streaming.
Trend MicroAdditional features like AI app protection and malicious browser notification blocking enhance the overall security offering. Trend Micro Premium Security Suite provides a comprehensive suite of tools to address various privacy and security concerns.
Customer Support
When I asked Trend MicroTrend Micro offers multiple support channels, including phone support and 24/7 live chat for Premium subscribers. The AI-powered chatbot provides quick and helpful responses, while live agents are readily available for more complex issues. The support team demonstrates a good understanding of the product and provides relevant information and resources.
Privacy and Security Considerations
Trend Micro has a long-standing reputation in the cybersecurity industry. The company’s privacy policy emphasizes data usage for service provision, with options to opt out of data collection for certain features. A minor data breach incident in 2019 is acknowledged, highlighting the importance of transparency.
Conclusion: Is Trend Micro Right for You?
Trend Micro offers a range of antivirus solutions to cater to various needs and budgets. Its strong malware protection, user-friendly interface, and comprehensive feature set make it a compelling choice. The Premium Security Suite, in particular, offers excellent value with its included VPN and additional features. While competitive pricing makes it an attractive option, comparing current deals from other antivirus providers is recommended to ensure the best possible value.
