Samsung Galaxy device owners have a reason to cheer! Starting January 2025, Samsung Care+ will offer free screen repairs for covered Galaxy devices, a significant upgrade to its service plan as reported by 9to5Google. This exciting news means cracked screens on your favorite Samsung Galaxy phones (like the S24, S24 Plus, and S24 Ultra), tablets (such as the Tab S10 Ultra), and even wearables like the Galaxy Watch Ultra will be a thing of the past, at least cost-wise. While previously, cracked screen repairs started at $29 with Care+, this cost will be eliminated entirely under the new program.
What’s Included and What’s Not
Samsung Care+, similar to AppleCare for Apple devices, provides extended coverage for a range of Samsung products. The upcoming “Zero Dollar Screen Repairs” perk, effective January 15, 2025, will be a welcome addition for both existing and new subscribers. This benefit applies to both front screen and back glass damage and covers repairs done through mail-in service or walk-in visits to Samsung stores.
The Samsung Galaxy S24 Plus resting on a concrete slab, with the screen turned on and showing the home screen.
It’s important to note, however, that this free screen repair benefit won’t extend to the folding displays of the Galaxy Z Fold and Flip series. These devices, with their unique and complex screen technology, will likely still incur repair costs even under the Care+ plan.
The Catch: “Care+ with Theft and Loss” Required
There is one significant caveat to this enticing offer: the free screen repairs are exclusive to the “Care+ with Theft and Loss” plan. This top-tier plan, naturally the most expensive option, is the only one that will qualify customers for the “Zero Dollar Screen Repairs” benefit. While the cost of Care+ plans has seen recent increases, it now includes unlimited battery replacements, potentially offsetting the price hike for some users.
How to Prepare for Free Screen Repairs
Current Care+ subscribers with eligible plans will automatically qualify for this coverage starting January 15, 2025. If you’re not already enrolled in the “Care+ with Theft and Loss” tier and want to take advantage of the free screen repairs, you’ll need to upgrade your plan. The exact cost of the “Care+ with Theft and Loss” plan depends on the specific device you own.
Conclusion: A Valuable Perk with a Price
The introduction of free screen repairs under Samsung Care+ is undoubtedly a positive move for Samsung users, offering substantial savings on potentially costly repairs. However, the requirement of subscribing to the most expensive “Care+ with Theft and Loss” plan means users will need to weigh the cost-benefit of this premium service. Consider the value of complete device protection, including theft and loss coverage, against the likelihood of screen damage and the cost of individual repairs.