Wise Data Recovery Pro, developed by WiseCleaner, is a data recovery software designed to retrieve lost files from various storage devices. While WiseCleaner is known for its disk cleaning utilities, its data recovery offering is less established. This review examines the paid version of Wise Data Recovery Pro, focusing on its ease of use, customer support, and recovery capabilities across different drive types.
Pricing and Plans
Wise Data Recovery offers both free and paid versions. The free version allows recovery of up to 2GB of data, while the Pro version removes this limitation. The Pro version, priced at $40 annually for a single Windows PC, offers identical features to the free version but without the data cap. A three-PC license is also available for $50 per year. Both paid options include priority technical support for installation, billing, and recovery issues. A 30-day money-back guarantee is also offered.
User Interface and Design
Wise Data Recovery Pro boasts a clean and intuitive user interface. A simple drive selection button initiates the scanning process. A progress indicator displays the estimated time remaining. Scanned files and folders are presented in a resizable window, allowing users to adjust the view as needed. A filter and search bar facilitate locating specific files. While the design is user-friendly, the absence of a preview panel or thumbnail view is a noticeable drawback.
Performance and Recovery Capabilities
To evaluate the software’s effectiveness, tests were conducted on both SSD and HDD storage devices. Initial tests on an SSD, involving formatted and deleted files, yielded disappointing results. The software struggled to recover data from the SSD, highlighting the challenges associated with SSD data recovery.
Subsequent tests on a traditional HDD demonstrated more promising results. After a quick format, the software recovered a significant portion of the lost files. However, the recovery rate wasn’t perfect, and file names and folder structures were not always preserved. In a separate test involving deleted files on the HDD, the software successfully recovered all data, including file names and folder organization. A final test on a damaged thumb drive demonstrated the software’s ability to access and recover data from otherwise inaccessible devices.
Customer Support
Wise Data Recovery Pro offers priority email support for paid subscribers. While live chat is not available, email responses were received within a reasonable timeframe. The support team provided helpful and accurate information regarding SSD recovery limitations. An online support center with documentation and FAQs is also available for self-service assistance.
Security and Privacy
WiseCleaner’s privacy policy assures users that personal information is not shared or sold. The software performs all recovery operations locally, eliminating privacy concerns related to data uploads. No reports of security breaches involving WiseCleaner software were found.
Conclusion: Is Wise Data Recovery Pro Worth It?
Wise Data Recovery Pro offers a budget-friendly approach to data recovery, but its capabilities are limited compared to more advanced alternatives. While it performs reasonably well on HDDs, its struggles with SSD recovery and lack of robust preview features are significant drawbacks. Free alternatives like Recuva might offer better performance for those on a tight budget. If considering Wise Data Recovery Pro, starting with the free version is recommended to assess its compatibility with your specific needs.
