Microsoft recently removed a webpage titled “Edge uninstall” after facing criticism for its misleading content. Instead of providing uninstallation instructions, the page promoted Microsoft Edge over competitors like Chrome, as initially reported by Tech Radar. This bait-and-switch tactic drew immediate backlash from users seeking help removing the browser.
The now-defunct page highlighted Edge’s advantages over Chrome, completely omitting any guidance on uninstallation. Accessing the original URL now redirects to the main Microsoft Edge portal, prominently featuring a button to download the browser. While European users retain the option to uninstall Edge, Microsoft maintains that users in other regions cannot fully remove it due to operating system dependencies on its underlying code.
While Microsoft Edge offers several compelling features, including vertical tabs, and has earned positive reviews, this misleading approach undermines those strengths. The discrepancy between the page title and its content created user frustration and eroded trust. Microsoft has yet to officially comment on the removal of the document.
This incident is not the first instance of Microsoft’s aggressive Edge promotion tactics. Previous strategies, such as full-screen pop-up ads encouraging users to switch, have also drawn criticism. It remains to be seen what approach Microsoft will take next in its ongoing efforts to increase Edge adoption.
